What is the InfoPass tool?

InfoPass is the name of a tool associated with USCIS (U.S. Citizenship and Immigration Services) linked to the scheduling of in-person appointments at local offices, to handle matters that cannot be easily resolved online or by phone.

The idea behind it is to offer a more direct channel of contact with USCIS, applicable to different processes and visas, such as the O-1. In practice, it serves as the entry point for an in-person conversation with an officer when your case requires that type of service.

One important note: the way in-person appointments are booked at USCIS changes over time, and the channel or the name of the service may differ from what you find in older texts. For this reason, before relying on InfoPass, confirm the current procedure directly on the official USCIS website or with a specialist, to avoid outdated information and unfounded expectations.

About the author

Victoria Harper

Editor-in-Chief

Meet the author

As a journalist and lead editor at Visto n’ Visa, Victoria helps ensure that immigration topics are covered in a clear, trustworthy, and easy-to-understand way. Her focus is on delivering useful, human, and relevant content for people exploring new paths abroad.