Visto n' Visa
Blog
Notícias e artigos
Destinations
Careers
Immigrants

What to do if my green card does not arrive at the indicated address?

If your green card does not arrive, confirm the address with USCIS, check the status online, and if necessary, file a complaint with the Postal Service to ensure correct delivery.

Written by

Victoria Harper

Editor-in-Chief

Updated on February 14, 2026
2 min read
Share

Whenever it involves the immigration process, especially in categories such as the EB-3 visa, it is understandable to be concerned if the green card does not arrive at the indicated address. It is important to know that unforeseen events can occur and that there are established procedures to deal with these situations safely and in accordance with United States immigration laws.

The first step is to verify if the address on file with the United States Citizenship and Immigration Services (USCIS) is correct. If there is any error, it is essential to update the address as soon as possible using the USCIS online system or by contacting customer service by phone.

If the address is correct but the document still has not arrived, check the case status on your online profile, as the system may show important updates regarding delivery. If the status indicates that the green card was sent and delivery has not occurred, it is advisable to file a complaint with the United States Postal Service, especially if there is a tracking number provided by USCIS. This verification can help identify possible logistical issues delaying the delivery.

In some cases, it may be necessary to request an investigation or even a reissue of the document. Remember: it is essential to follow United States immigration laws throughout the process and be cautious of companies or marketing campaigns that promise miraculous solutions. Always seek information directly from official sources or consult specialized professionals, avoiding unnecessary risks that could compromise your case.

Following these steps in an informed and patient manner can help resolve the situation without major complications. Closely monitoring the process and keeping the information provided to the competent agencies updated are fundamental actions to ensure the entire process proceeds according to established rules.

Learn more about EB-3 Visa

Category
EB-3 Green Card (3rd priority)
PERM
Required
Requirement
Skilled worker
Processing
1-10 years
All about EB-3 Visa
Victoria Harper

Editor-in-Chief

Meet the author

Leading journalism and editorial content at Visto n’ Visa, Victoria helps make immigration topics clear, trustworthy, and easy to understand. Her focus is on delivering useful, human, and relevant content for people exploring new paths abroad.

Victoria's tips

What to do if my green card does not arrive at the indicated address?

If your green card does not arrive, confirm the address with USCIS, check the status online, and if necessary, file a complaint with the Postal Service to ensure correct delivery.

Recommended reading about EB-3

More content about EB-3